FAQs

  • What is the phone number to book a taxi?

    From home or work 131 008 or 5588 1234

    From your mobile 131 008 or 5588 1234

    From outside of the Gold Coast +617 5588 1234

  • Are drivers allowed to charge a deposit?

    Under Department of Tranpsort and Main Roads (DTMR) regulations; drivers are entitiled to charge a deposit equal to the estimated fare.

  • I phone 131008 from my mobile but I do not get Gold Coast Cabs?

    If you are outside of the Gold Coast region or using a 3 or Vodafone mobile and need to contact us simply dial 07 55881234

  • Why is my Taxi late on occasions?

    Gold Coast Cabs is dedicated to dispatching you your taxi to you as soon as possible.  Unfortunately, from time to time our vehicles encounter issues which are beyond our control and this may affect the delivery and timing of our services. Common disruptions include:

    • Heavy and congested traffic
    • Traffic accidents
    • Road works
    • High service demand
    • Unexpected mechanical issues
    • Bad or adverse weather

    All modes of transport are affected by disruptions and this includes private vehicles, aircraft, trains, buses, limousines and taxis.

    Gold Coast Cabs apologises that we are unable to offer refunds due to influences beyond our control.

 
 
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