Council Cab

Regain independence

Getting out and about is important for your wellbeing. Whether shopping or socialising the trip out of the house is a welcome break for many people. The Gold Coast City Council Cab assists older people and those with disability with travel to their local shopping centre.

If you are over 60 years or you have a disability and you live in one of the catchment areas then you are eligible to travel. You can have a carer or dependents travel with you if you like. Click here to download a brochure.

Convenient and affordable

Services run on Tuesday, Wednesday or Thursday morning each week. Each Council Cab trip costs $2.00, that's only $4.00 for a return journey. Now that's great value.

It's door to door

The Council Cab will pick you up in the morning from your home, (Our Representative will give you an approximate time when you book), and take you to the shopping centre. If you have booked a return trip then they will take you home around lunchtime. You can confirm the times when you book.

It's easy to book

Booking is easy. Simply phone 131008 and ask the representative for  Council Cab Bookings. They will take your details. If you have a walker, trolley or other special needs just let them know when you book. You can reserve your seat at any time before midday on the day before service.

It's friendly and safe

People who use Council Cab tell us that they love the service. They find it safer than other transport and they enjoy sharing a coffee after shopping and making new friendships.

Parcels and packages

We try to keep everyone happy and make sure that they go home with the right shopping. Zippered bags are great and green bags are easier to manage than plastic. If you need to bring a shopping cart or trolley just let the operator know.

Service interruptions

Certain times of the year get pretty busy on the Gold Coast, especially during occasional events (e.g. Melbourne Cup) and around Christmas, and some services can be disrupted so remember to check ahead for service details at these busy times.

Cancelling your booking

If you book and later decide not to travel then please remember to cancel your booking so that someone else can have a seat and to avoid inconvenience to fellow passengers.